Beyond Placement

Retention Programs

Hiring great people is only half the equation. Keeping them is where the real competitive advantage lives. Our retention programs help you build a workplace people do not want to leave.

The Numbers

The True Cost of Turnover

Turnover is the silent profit killer in hospitality. Most operators underestimate how much it actually costs because the expenses are spread across recruiting, training, lost productivity, and team morale.

$14,000+

Average cost to replace a restaurant manager

Including recruiting fees, training time, lost productivity, and the institutional knowledge that walks out the door.

75%

Industry average annual turnover rate

Three out of four hourly employees leave within a year. Most restaurants accept this as normal. It does not have to be.

6 Weeks

Average time to fill a management vacancy

Six weeks of your existing team covering gaps, working overtime, and burning out while you search for a replacement.

40%

Of new hires leave within 90 days

The first three months are make-or-break. Without structured onboarding and support, nearly half of new hires will not last.

Core Program

90-Day Onboarding Support

The first 90 days determine whether a new hire becomes a long-term team member or another turnover statistic. Our structured program ensures every new hire is set up for success.

Week 1-2

Foundation

Structured orientation and culture immersion
Role expectations and success metrics defined
Peer buddy assignment and introduction schedule
Initial check-in with hiring manager and recruiter

Week 3-4

Integration

30-day performance check-in
Feedback loop established with direct manager
Identify early wins and areas for development
Social integration and team relationship building

Week 5-8

Development

60-day comprehensive review
Skills gap assessment and training plan
Goal setting aligned with restaurant objectives
Manager coaching on feedback and development

Week 9-12

Anchoring

90-day milestone review and retention assessment
Long-term development plan and career pathing
Cultural alignment evaluation
Transition to ongoing performance management

Manager Coaching & Development

Your managers are the primary reason employees stay or leave. Investing in their development is the highest-leverage retention strategy you can deploy.

New Manager Transition

First-time managers or managers new to your organization get structured coaching to accelerate their effectiveness and build confidence in the first 90 days.

Leadership Development

Ongoing coaching for GMs and senior managers focused on advanced skills: labor management, conflict resolution, team development, and financial acumen.

Performance Turnaround

When a good manager is struggling, we provide targeted coaching to diagnose the issue and develop a plan before it becomes a termination.

Succession Planning

Build your bench. We help identify and develop internal candidates for promotion so you have leadership continuity and reduce external hiring dependency.

Culture Alignment Assessments

You cannot fix what you cannot see. Our culture assessments give you honest, actionable data about the employee experience inside your restaurant.

Employee Pulse Surveys

Anonymous, restaurant-specific surveys designed to surface the real issues affecting your team's engagement and likelihood to stay.

Exit Interview Analysis

We conduct and analyze exit interviews to identify patterns, systemic issues, and the root causes of unwanted turnover.

Manager Effectiveness Reviews

360-degree feedback on your management team to identify leadership gaps, blind spots, and development opportunities.

Culture Gap Analysis

We assess the gap between your stated values and the lived employee experience, then build a plan to close it.

Stop the revolving door

Every great hire you lose costs you time, money, and momentum. Let us help you build a workplace where your best people want to stay and grow.

Build Your Retention Plan (404) 477-4723